Returns & Exchanges
At Hyperlite, we stand by our high-performance gear and want to ensure you have the perfect fit for your next adventure. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your gear in its original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing